This can be accomplished through a saved search setup as an email alert. To create the search, perform the following steps:
1. Navigate to Reports > Saved Searches > All Saved Searches > New.
2. Select Task.
3. In the Email tab, set the following:
a. Check Send Email Alerts when Records are Created/Updated.
b. In the Recipients from Results subtab, set:
i. In Recipient Field, add Created By
ii. Check Send on Update checkbox
ii. In the Updated Fields subtab, set:
· Field = Status
· When new value is = Completed
4. Click the Results tab > Columns subtab to add:
· Created By (Note: It is very important to have this field or the alert will not work)
· Add other required fields
5. Click Save.
Note: Enhancement 29243 has been filed for the ability to be emailed when an assigned task is completed.
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