First part is to create the customer search.
1. Navigate to Lists > Search > Saved Searches > New.
2. Select Customer.
3. Provide a Search Title.
4. In the Criteria tab > Standard subtab to set the following filters:
- Transaction Fields: Item (select an item from the dropdown)
- Contact Fields:Global Subscription Status is none of Soft Opt-Out, Confirmed Opt-Out
5. In the Results tab > Columns subtab to add the following fields:
- Name
- Contact Fields :Name
- Contact Fields :Email
- Contact Fields: Global Subscription Status
6. Click Save.
Second part is to create the customer group.
1. Navigate to Lists > Relationships > Groups > New.
2. On the Create Group page, choose Dynamic.
3. Choose Customer for the kind of members you would like this group to contain.
4. Click Continue.
5. Enter a name for this group.
6. Select the saved search created earlier in the Saved Search field.
7. Click Save.
8. Click Group Contacts.
9. Enter a name for this Group.
10. Click Save.
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