Contacts will be filtered based on the Company field on the Contact record. Contacts that are just linked to Partners will not display as a possible option in the Contact field dropdown.
User created a custom field for contacts. Field should be filtered base on Partner selected in the Customer record. Setup of the custom entity field:
- Type: List/Record
- List/Record: Contact
- Applies To tab: Customer
To filter the Contacts in the custom field base on the Partner selected, perform the following steps:
1. Navigate to Customization > Lists, Records, & Fields > Entity Fields.
2. Edit the custom field.
3. Click the Sourcing & Filtering tab.
4. In the Source List field, select Partner.
5. In the Source Filter By field, select Parent (Partner).
6. Click Save.
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