Computation of Overdue Balance field on the Customer Dashboard and Balance and Overdue Fields on the Customer Record

The Overdue Balance field on the customer dashboard and the Balance and Overdue fields on the customer record are computed as follows:

• On the customer record, the Balance field computes of all open invoices whether due or not, unapplied payments, unapplied credit memos and accounts receivable lines on journal entries.
• On the customer record, the Overdue field computes all due invoices and accounts receivable lines on journal entries only. Unapplied payments and unapplied credit memos are disregarded from the computation.
• On the customer dashboard, the Balance field computes all due invoices only.

Note: The amount shown in the customer dashboard is rounded off.