When printing Picking Tickets for certain sales orders, the columns are not appearing on the page.
To resolve this, perform the following steps:
1. Navigate to Setup > Accounting > Accounting Preferences.
2. Click the Order Management tab.
3. In the Picking/Packing section, check the following:
- Always Print Kit Items on Picking Tickets
- Show Uncommitted Items on Picking Tickets
- Show Non-Inventory Items on Printed Forms
4. Click Save.
Note: If the status of the Sales Order is Pending Billing, NetSuite will not print the columns of the picking ticket.
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