Sunday, September 16, 2018

Change ID Button is Missing When Editing a Custom Record Type


User is an Administrator. When editing a custom record type via Customization > Lists, Records, & Fields > Record Types, the Change ID button is not available.


This happens when the following features are disabled:.

  • Server SuiteScript
  • Client SuiteScript

To enable the features, perform the following steps:
     1. Navigate to Setup > Company > Enable Features.     
     2. Click the SuiteCloud tab.     
     3. Under SuiteScript section, check Client Client SuiteScript and Server SuiteScript.     
     4. Click I Agree.     
     5. Click Save.

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