Tuesday, September 11, 2018

Cannot Delete the Journal Entries Associated with a Revenue Recognition Schedule Due to the Error: "The total amount on the schedule must equal the sum of the individual recognition amounts"

1. Navigate to Setup > Accounting > Accounting Preferences. On the General tab > General Ledger section > uncheck Void Transactions Using Reversing Journals box then click Save.
2. Navigate to Transactions > Financial > Make Journal Entries > Lists, click edit next to Journal Entry and click the Void button.
3. Navigate to Transactions > Sales > Create Invoices > Lists, click edit next to the Invoice and delete it.
4. Navigate to Transactions > Sales > Enter Sales Orders > Lists, click edit next to the Sales order and delete it.

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