EFT Bill Payment process for Australian customers is run through SuiteScript. Customers that don't have the SuiteScript feature available in their accounts or Custom Roles using EFT process will be able to use this link for them to check on the reason why they are receiving Processing Error in doing EFT Payment. User will not be able to drill down on the search because they will receive a notice 'The feature 'Server SuiteScript' required to access this page is not enabled in this account.' when they click View.
User can copy and paste this URL in their NetSuite account:
https://system.netsuite.com/app/common/search/search.nl?searchtype=ScriptNote&rectype=-1&cu=T&e=F
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