Create a Matrix Style search which will show the number of closed cases year by year.

To create a Matrix Style search which will show the total number of cases year by year:

1. Create a new Case Saved Search, List > Search > Saved Searches > New.
2. Navigate to the Results tab and add the following fields:

Status	Group		Custom Label
Formula (Numeric)	Sum	CASE WHEN TO_CHAR({closed},'YYYY') = '2010' THEN 1 ELSE 0 end	2010
Formula (Numeric)	Sum	CASE WHEN TO_CHAR({closed},'YYYY') = '2011' THEN 1 ELSE 0 end	2011
Formula (Numeric)	Sum	CASE WHEN TO_CHAR({closed},'YYYY') = '2012' THEN 1 ELSE 0 end	2012
Formula (Numeric)	Sum	CASE WHEN TO_CHAR({closed},'YYYY') = '2013' THEN 1 ELSE 0 end	2013

3. Save and Run the Search.

Note: You may add more years to the results column by adding the same formula (Numeric) and add the Year inside the single quote (').