Wednesday, March 20, 2019

Fixed Assets > Transactions > Asset Proposal > Code: INVALID_KEY_OR_REF Details: Invalid custrecord_propsubsidiary reference key XX

The XX refers to the Internal ID of the subsidiary. This error will appear if the subsidiary on the transaction is inactive. The XX refers to the Internal ID of the subsidiary. The user has to set the subsidiary to active status if an Asset should be created from that transaction:

 

1. Navigate to Setup > Company > Subsidiaries.
2. Check the Show Inactives box.
3. Locate the Internal Id of the Subsidiary

Note: The subsidiary is inactive if the value is Yes under the Inactive column.

4. Click the Edit link.
5. Uncheck the Inactive box.
6. Click Save.

No comments:

Post a Comment