Tuesday, March 12, 2019

Custom Subtab is Not Showing for a Role

A custom sub tab made available to a form may not show even if a particular role is using the same form and there is some content (i.e. a custom field or a custom sub list) under the sub tab

The reason for this would be that the content of the Custom sub tab is unavailable to that particular role

For example:

1. Create a custom entity sub tab by navigating Customization > Forms > Subtabs > Click Entity tab. Then, specify the title as Company Profile > Click Save.
2. Create a custom entity field by navigating to Customization > Lists, Records, & Fields > Entity Fields
    Name: Company Name
    Type: Free Form text
    Store Value: true
    Applies To: Customers 
    Display tab >Sub tab: Company Profile
    Access> Specify a role (say, Custom Role 1)
3. Navigate to Lists >Relationships > Customers > Edit any customer record > Customize Form (e.g. Custom Customers Form 1) > Subtabs tab > check the Show checkbox for Company Profile sub tab > Save
4. Login as Custom Role 1 and load a customer using the Custom Customers Form 1 and you will see the custom sub tab Company Profile
5. Now login using a different role (e.g. Custom Role 2) than Custom Role 1
5. Go to any customer record and you will not be able to see the Custom tab even though you are using the Custom Customers Form 1
6. The reason is that the content of the custom sub tab Company Profile (i.e. the custom entity field Company Name) is unavailable to Custom Role 2.

2 comments:

  1. Thanks Dear
    It was of great help
    please send me your email id
    i will need your support for more customization.

    ReplyDelete
  2. Hi Dear
    This article was of great help,
    where can i post my quarry to you to get solutions
    Please Advise

    ReplyDelete