The reason for this would be that the content of the Custom sub tab is unavailable to that particular role
For example:
1. Create a custom entity sub tab by navigating Customization > Forms > Subtabs > Click Entity tab. Then, specify the title as Company Profile > Click Save.
2. Create a custom entity field by navigating to Customization > Lists, Records, & Fields > Entity Fields
Name: Company Name
Type: Free Form text
Store Value: true
Applies To: Customers
Display tab >Sub tab: Company Profile
Access> Specify a role (say, Custom Role 1)
3. Navigate to Lists >Relationships > Customers > Edit any customer record > Customize Form (e.g. Custom Customers Form 1) > Subtabs tab > check the Show checkbox for Company Profile sub tab > Save
4. Login as Custom Role 1 and load a customer using the Custom Customers Form 1 and you will see the custom sub tab Company Profile
5. Now login using a different role (e.g. Custom Role 2) than Custom Role 1
5. Go to any customer record and you will not be able to see the Custom tab even though you are using the Custom Customers Form 1
6. The reason is that the content of the custom sub tab Company Profile (i.e. the custom entity field Company Name) is unavailable to Custom Role 2.
Thanks Dear
ReplyDeleteIt was of great help
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Hi Dear
ReplyDeleteThis article was of great help,
where can i post my quarry to you to get solutions
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