Unable to Print a PDF file using Internet Explorer

A PDF file is opened via Internet Explorer and when the Print Button is click, no document is printed although you can print other documents like (word, spreadsheets).

A reason for this behavior is because Protected Mode is enabled in the Internet Explorer Security settings.

Do one of the following solutions:

Solution 1: Use a Different Web Browser.

- Use a different web browser, such as Firefox or Chrome, to print the PDF file.

Solution 2: Run Internet Explorer with No-Add on Mode

1. Click Start, type in INETCPL.CPL and press Enter.
2. Click the Advanced tab.
3. Click to clear the Enable third-party browser extensions (requires restart) check box.
4. Click Apply
5. Click Ok.
6. Start Internet Explorer, and then try to reproduce the issue.


Or

1. Click Start > All Programs > Accessories > System Tools > Internet Explorer (No Add Ons)
2. Then try to reproduce the issue.

Solution 3: Temporarily disable Protected Mode in Internet Explorer

1. In Internet Explorer, choose Tools > Internet Options.
2. Choose the Security tab.
3. Deselect the checkbox labeled Enable Protected Mode.
4. Click OK.
5. Close Internet Explorer.
6. Re-open Internet Explorer.
7. Browse to the PDF file that you want to print.
8. Print the File

Warning: Protected Mode can protect your computer from malicious software. You should enable Protected Mode again after you have printed the PDF

Note: If either Solution 2 or 3 works for you and after the test, consult your IT personnel to verify the settings of the Internet Explorer installed in your Computer.