Friday, February 1, 2019

Send Maintenance Complete Email Notifications to Non-Administrators via Outlook

Currently the Maintenance Complete Email Notification option found under Setup > Company > General Preferences is sent only to all active Account Administrators on an account. 

Customers that want this Notification to also be sent to Non-Administrators may consider the following Alternate Solution:

Have one of the Administrators that receive these emails:

1.    Set up a group in Outlook that holds all the other users that this notification is to be sent to.

2.    Then create a rule in Outlook that when an email is received from the NetSuite address with the Subject used for these Notifications have it automatically forward to this group.

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