Sunday, February 3, 2019

Search Phone Numbers with Extension using Global Search


Currently, Global Search cannot pull up phone numbers with extensions. This is being tracked on Enhancement 236693.

If (123) 456-7890 x11 is searched, these would be the results:

456-7890 => FOUND
(123) 456-7890 => FOUND
(123) 456 => NOT FOUND
(123) 456-7890 x11 => NOT FOUND
(123) 456-7890 11 => FOUND

An alternate solution is to search for those numbers using special characters like #, * or | as separator to the extension number. For example:

(123) 456-7890 # 11
(123) 456-7890 | 11
(123) 456-7890 * 11

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