Process to Go Live with CyberSource

 

Once you have successfully tested your account and ready to process real transactions with CyberSource, you can take your account to live mode. 

 

1. Unmark the Test Mode checkbox on Cybersource Profile

-Navigate to Setup > Accounting > Credit Card Processing

-Click Edit on Cybersource Profile

-Remove the check mark on Test Mode

-Click Save

Note: Simply unchecking the Test Mode box in NetSuite will not set your account to live.

 

2. Create an eTicket in Cybersource Business Center requesting to go live

-Log into the Cybersource Business Center http://www.cybersource.com/portal_login/

-Click the Support Center link

-Under the Search entry field, click Create eTicket

-Fill out the fields

-On the Description field, instruct Support to enable your Merchant ID in production.