In the Bulk Merge History page, users may notice that entries from previous bulk merges do not display. However, a count for the number of merges done is displayed in the footer of the page.
This happens when the sorting of the page is changed – like being sorted by Download. Sorting it by Date/Time or another column header resolves the issue:
- Navigate to Documents > Mail Merge > Merge History.
- Click the Date/Time header to sort it differently.
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