Users need to temporary remove the access from the main customer record to eliminate the error message.
1. Navigate to List > Relationships > Customers.
2. Edit the customer record.
3. Navigate to System Information > Access > uncheck the Give Access for the customer.
4. Click Save.
5. Edit the customer record again.
6. Navigate to System Information > Access > check the Access box for contact and provide passwords.
7. Click Save.
8. Edit the customer record.
9. Navigate to System Information > Access > check the Give Access for the customer.
Tuesday, February 5, 2019
Giving Customer Center Access to Contact Throws an Error Message This entity already exists
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