Weekly Time Tracking > Error: There were some time entries that were not saved and must be re-entered. The failed time entries with their respective reason for failure are: xx - Invalid customform reference key xx.

Scenario: Employee tries toenter time through the Weekly Time Sheet using the Employee Center Role yetencounters above error message due to the inactive Time Entry Form assigned tothe employee.

Recommendation:

1. Navigate to Home > Set Preferences > General tab > Defaultssection > Check the Show Internal IDsbox > Click Save (Administrator).

2. Navigate to Customization> Forms > Entry Forms.

-Check the Show Inactivesbox found on the left part of the page.

-Under Internal ID column> Look for the Internal ID being referenced on the error message.

-Verify if it was set to Inactive.

-If so, uncheck the Inactivebox > Click Submit.

-Or, set an active Time Entry Form as Preferred.

3. Re-enter time.