A. Custom field setup: Customization > Lists, Records, & Fields > Entity Fields
a. Store Value = T
b. Applies To > Customer = T
c. Type = Free-Form Text
To get the very first value placed on the search or the most recent one, create customer search and use the system notes logs:
1. Lists > Search > Saved Searches > New > Customer
2. Criteria: include the following field(s)
2.1. System Notes Fields ... >Field > is = "custom field created in Step A"
3. Results: include the following field(s)
3.1. System Notes Fields ... > New Value > Summary Type = Minimum > When Ordered By Field = System Notes Fields ... > Date
i. This field will display to first or oldest value
3.2. System Notes Fields ... > New Value > Summary Type = Maximum > When Ordered By Field = System Notes Fields ... > Date
i. This field will display the most recent value
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