State values like Support Case Status, Support Case Types etc cannot be retrieved using search operation. In this case, getAll should be used instead. Following is a sample C# code used to retrieve Support Case Status:
public virtual void getAllCaseStatus()
{
GetAllRecord recType = new GetAllRecord();
recType.recordType = GetAllRecordType.supportCaseStatus;
recType.recordTypeSpecified = true;
GetAllResult getResult = _service.getAll(recType);
if (getResult.status.isSuccess)
{
_out.writeLn("\n Support Case Status Total: " + getResult.totalRecords);
}
}
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