-Navigate to Lists > Accounting > Items. From the list of items, click the View link for each item where real-time rate calculations are tagged as Free
-Navigate to Sales/Pricing tab> Item Weight field. Make sure that the weight specified is not zero (0). Should you prefer not to specify an item weight; do not enter zero (0) but instead leave the field blank. Once the Item Weight field is blank, they system uses one pound (1lb.) as the default weight.
Note:
-You may specify a default Item Weight which the system will use in the event no weight is specified in the item record. This may be set under Setup > Accounting > Setup Tasks > Shipping: Default Item Weight in Lbs field.
- Item weight is used to determine shipping cost if you charge shipping by weight or use real time rates. This is main reason why all shipping calculations are tagged as: Free! since the shipping rate is multiplied to a zero (0) factor which is the item weight; therefore resulting to a zero (0) total shipping cost.
No comments:
Post a Comment