Quantity-based Price Levels and Other Related Pricing Schedule fields are Not Available in Service Items for Sale and Resale

The scenario occurs when both of the following features are enabled within the system:

a. Bill Costs To Customers
b. Per-Employee Billing Rates

The features above can be located at the following navigational paths if you are logged in as an Administrator:

a. Setup>Company>Enable Features>Transactions tab>Billing: Bill Costs To Customers

b. Setup>Company>Enable Features>Employees tab>Time & Expenses: Per-Employee Billing Rates

A related enhancement has already been filed regarding this limitation in the system.

This is Enhancement 133553: Quantity Pricing Schedule is not available for Service items if the Bill Costs To Customers and Per-Employee Billing Rates features are enabled