The Preferred Vendor assigned in the item records are not within the same subsidiary as the value assigned in the Subsidiary field
1. Option 1: Change the assigned Preferred Vendor in the item record(s) so that it will the same as the Customer subsidiary assigned in the sales order
2. Option 2: Add Preferred Vendors that have a similar subsidiary as the customer assigned so that when a customer is selected regardless of subsidiary there will be a preferred vendor
3. Option 3: Edit the sales order custom form to show the PO Vendor column field
o Navigate to Customization > Forms > Click on the Customize/Edit button of the sales order form to be edited
o Go to the Screen fields> Columns subtab.
o Put a checkmark on the PO Vendor column checkbox
o Click Save
o When creating a sales order change the assigned vendor in the PO Vendor column field that will have the same subsidiary as the customer
Note: Only those vendor added in the Vendors subtab within the item record shows in the
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