Thursday, November 15, 2018

Unable to select a different Subsidiary in the To Subsidiary field when creating an Intercompany Journal Entry.

On a custom accountant role that is associated to multiple subsidiaries, the user is unable to select a value in the "To Subsidiary" field on the Intercompany Journal Entry, aside from what is defaulted.

1. Navigate to Home > Set Preferences.
2. Proceed to the Restrict View tab.
3. Ensure that there is no Subsidiary set on the Subsidiary dropdown.
4. Hit Save.
5. Navigate to Transactions > Financials > Make Intercompany Journal Entries.
6. Try to toggle the To Subsidiary field and see if the other Subsidiaries are now available.

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