User is creating stand alone Cash Sale or Invoice. They are receiving error 'Invalid Promo code reference key for Entity XXXX' upon saving the transaction.
Consider the following:
1. Check if user entered Promo Code in the transaction.
2. If the transaction has a Promo Code, check the Expiry Date. Check the End Date and verify if it is still valid or is not yet expired. Navigate to Lists > Marketing > Promotions
3. If there is NO Promo Code on the transaction, check the following:
A. Open the Customer Record > go to the Marketing tab > Lead Source
B. Open the Marketing Campaign set on the Lead Source Field (click the link or navigate to Lists > Marketing > Marketing Campaigns)
C. Check the Promo Code associated with the Marketing Campaign.
User is receiving this error if the Promo Code set on the Marketing Campaign set as Lead Source on the Customer Record is expired.
User has the option to remove the Promo Code from the Marketing Campaign, change the expiry date of the Promo Code or remove the Marketing Campaign in the Customer Record depending on their business workflow.
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