Monday, October 29, 2018

Unable to Select or Check Customer when Assessing Finance Charges.

Steps to Reproduce:

1. Navigate to Transactions > Customers > Assess Finance Charges.
2. On the page, select or click one customer.

Actual Result:
Unable to select or check customer when assessing finance charges.

Solution:
1. Navigate to Set Up > Accounting > Finance Charge Preferences.
2. Make sure that Annual Rate % and Minimum Finance Charge is not set to Zero.
3. Click Save.  

No comments:

Post a Comment