Problem:
Transactions> Sales> View Sales order> Billing tab> Schedule subtab> Number of Schedules is more than what has been set up.
Symptoms:
1. Billing schedule set up:
---Navigate to Lists> Accounting> Billing Schedule
Recurrence Frequency = Start of Period
In Arrears = No
Initial amount = 0
Recurrence Count = 12
2. Sales order:
Date = 8/3/2011
Start date = 9/1/2011
End date = 8/1/2012
Billing Schedule = 12 months
3. Items:
Item 1 = 500
---With billing schedule
Item 2 = 0
---Without billing schedule
Subtotal = 500
Tax = 15
Total = 51
4. No shipping method
On the sales order navigate to the Billing tab> Schedule subtab
It will show the following amounts :
8/19/2011 = 0.00
9/1/2011 = 41.67
10/1/2011 = 41.67
11/1/2011 = 41.67
12/1/2011 = 41.67
1/1/2012 = 41.67
2/1/2012 = 41.67
3/1/2012 = 41.67
4/1/2012 = 41.67
5/1/2012 = 41.67
6/1/2012 = 41.67
7/1/2012 = 41.67
8/1/2012 = 41.63
Total = 500
Resolution:
1. The additional billing schedule dated 8/19/2011 is for the line items without billing schedule.
2. The reason why it is showing as 0 is because the amount of the item without billing schedules is 0.
3. The item with a billing schedule will follow the start date of the billing schedule but for the item without the schedule it will still use the date of the Sales order.
Monday, October 29, 2018
Transactions> Sales> View Sales order> Billing tab> Schedule subtab> Number of Schedules is more what has been set up.
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