1. Navigate to Customization > Forms > Entry Forms > edit affected Custom Contact Form
2. Navigate to Lists tab > Address subtab > Address Book checkbox is grayed-out and is unmarked.
In order to resolve this, re-create the contact form by customizing the Standard Contact form.
1. Navigate to Customization > Forms > Entry Forms > Customize the Standard Contact Form.
2. Mark the Use for Pop-up and Popup Only checkboxes if the form will be used for pop-ups.
The Address Book list/field not set to Show by default in the Standard Pop-Up Contact form.
Customizing the Standard Contact Form will make the Address Book list/field show even though it will still be grayed-out.
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