Null is showing up on the Sales Order when we add the "Subtotal" item

Null is showing up on the Sales Order when we add the Subtotal Item


Answer:

1. Go to List > Accounting > Items
2. View any Inventory Item record
3. On the URL address bar of your browser, change the number on the end of the address to -2


Example:

https://system.netsuite.com/app/common/item/item.nl?id=105

Change this link to

https://system.netsuite.com/app/common/item/item.nl?id=-2


Note: This item is not visible when we go to List > Accounting > Items. 

4. This will allow you to edit the item record and update the Name to show Subtotal

5. Try to check for duplicates and any additional characters on the name field.