Thursday, October 25, 2018

Expense Report Approved by the Next Approver on the Hierarchy

Business Use Case:

1.    Navigate to Transactions > Employees > Enter Expense Reports > Lists

2.    Click View on the Expense Report

3.    Navigate to History tab > Approvals sub tab

Actual Result:

-The Expense Report was approved by the next approver on the hierarchy even if it was not yet approved by the first approver on the hierarchy.

-The Action column is Overridden next to the first approver on the hierarchy.

Solution/Gotcha/Recommendation:

The Expense Approver should approve Expense Report by doing the following:

1.    Login to Employee Center Role

2.    Click the Approve Expense Reports Link

This link will only show the Expense Reports that are ready for the Expense Approver's approval and has gone through approval routing.

The next level approver can override the approval if he approved the Expense Report using the View and Edit Expense Reports link on his Employee Center dashboard.

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