Monday, September 10, 2018

Unable to Use Same Domain Name for Web Store and Campaigns

Symptoms:

  • The user has already setup a Domain Name for their web store.
  • The user is attempting to use the same domain name for their E-mail Campaigns.
  • The user is receiving the following error: Domain Name must be unique.

Solution:

Web store domains directly host files while campaign domains redirect. As a result, each domain can only have a single type of hosting. User can however use subdomains as the campaign domain.

Example:

  • Web store domain = www.mystore.com
  • Campaign domain = campaigns.mystore.com

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