Wednesday, September 19, 2018

Unable to Select a Customer Group on Event Records under the Attendeetab

Unable to select a Customer Group to Events using Attendee tab.

Enhancement 68292 - Calendar > Enable users to invite non-employee groups to events using the attendees tab

The mentioned enhancement request aims to address this concern.

In order to select a dynamic group, do the following:

1. Navigate to Activities > Scheduling > Events > New or Edit an Event.
2. Click on the Attendees tab, then under the Send Invitation To on the double arrow.
3. Click Search.
4. On the search pop-up window, under the Name/ID field, choose Contains then write the name of the Dynamic Group on the field beside.
5. Click Submit.
6. On the Result page, choose the ID of the dynamic group users want to add as Attendees.
7. Click OK.

Dynamic Groups are added to the event record.

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