When users can not save an item fulfillment and can not generate a FedEx shipping label due to error "Label Generation Failure: Could not create label", it is possible that the Addresee field on the customer address information in the Address tab of the item fulfillment contains a quotation mark (i.e.").
To correct the error, perform the following:
- Navigate to Transactions > Sales > Fulfill Orders > List.
- Click Edit next to the Item fulfillment in question.
- Click Address tab.
- On Addressee field, remove the quotation mark (").
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