Solution:
· The numbers (YYand XX) found in the error arethe Internal IDs of the Subsidiary and General Ledger Accounts found in the NetSuite account
· To view the records indicated in the error:
1. Navigate to Home> SetPreferences > General tab
2. Set Show Internal IDs = True
3. Hit Save
4. Navigate to Setup> Company> Subsidiaries to look up the Subsidiaryrecord (YY)
5. Navigate to Lists> Accounting> Accounts to look up the GeneralLedger account (GL Account - XX)
· To resolve the issue:
Option 1:
· User can choose a different GL account that is Active and is shared to the Subsidiary record (YY) in thetransaction
Option 2:
1. Navigate to Lists > Accounting> Accounts
2. Make sure that the GL account isActive
3. Edit the GL account record
4. Perform either one of the following under the Subsidiary field:
· Click on the Subsidiaryname if user wants to restrict account to just the subsidiary mentioned in theerror or
· If user wishes to add the Subsidiary mentioned in the error to current subsidiary restriction of the account:
· Highlight the RootSubsidiary then mark IncludeChildren = True or
· Highlight the Subsidiary'sParent Subsidiary then mark Include Children = True or
· Hold down the CTRLkey in the keyboard then highlight the Subsidiaryindicated in the error
5. Save the GL account record
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