Customer registers as a new customer in the web store and is prompted with an error message "Please enter a value for name."
The error message appears if in the Setup > Site Builder > Shopping tab > Registration page is setup as:
- Display Company Field on Registration Page = T
- Mandatory = T
- Create Customers as Companies = T
- Name field is set as mandatory in the Contact form
To resolve the error that shows:
1. Login as an Administrator in Netsuite.
2. Navigate to Customization > Forms > Entry Forms.
3. Under the SubType column look for Contact.
4. Look the contact form that has Preferred=T.
3. Click Edit.
4. Click the Fields tab > Main sub tab then look for Name.
5. Set the Mandatory field to false.
6. Click Save.
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