Multiple Sales Orders Processed Via CyberSource Display Auth Code123456

When users generate the same Auth Code for multiple sales orders right after going live (i.e. Test Mode in NetSuite credit card setup is unchecked) in CyberSource, consider the following:

1. Check the audit log and verify Auth Code = 123456.
2. Visit CyberSource's website (www.cybersource.com). The information under Support Center > Implementation > Testing Info > Simple Order Api > General Testing Information says "For credit cards, the ccAuthReply_authorizationCode for an accepted transaction will typically be 123456 on the test server."
3. Ask the user to refresh the changes made, sign out, clear internet cache and log back in.
4. Revisit credit card settings under Setup > Accounting > Credit Card Processing > Cybersource account. Make sure that Test Mode = No.
5. Reprocess the Sales Order.
6. Click Edit.
7. Remove the previous P/N Ref and Auth Code.
8. Check Get Authorization box.
9. Click Save.
10. Check the new Auth Code and revisit Cybersource Business Center to verify.