Friday, September 14, 2018

Broken Images on Campaign Emails when usign the URL http://shopping.netsuite.com


Question/Problem:
 
 
Executed a Marketing Email Campaign using a Marketing Template with images. The images used were from the URL
http://shopping.netsuite.com. The Email Preview of the Marketing Template shows the images but on the actual Email Campaign received, the images did not render.


Answer/Solution:
 
When creating Templates in NetSuite, you should be using
https://system.netsuite.com to ensure that the images will render even if it is sent to a secured network.
 
From a test performed, a Campaign was sent to Hotmail, Yahoo, Gmail, and Outlook Emails. When using machines inside our Network, the images do not render and are just marked with the red X. Using a machine outside of our Network, the same email from Hotmail, Yahoo, and Gmail have all the images render. 

1 comment:

  1. I continuously continue coming to your website once more simply in case you have posted new contents.
    UX designers

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