An Expense Report that has been approved still shows as Pending Supervisor Approval

 

Business Use Case

1. Expense Approver approved an expense report.

• Log in using the Employee Center Role.
• On the Reminders portlet, click the Expense Reports to Approve link.
• On the Expense Reports to Approve page, put a check mark on the approve box.
• Click Save. 

Result:

• The expense report will no longer be available on the list of expense report to approve
• The expense report has a status of Pending Supervisor Approval.

 

Possible reasons:

1. Expense Approval Limit of the Expense approver is set to 0

In the Expense Approval Limit field, this is the maximum amount this employee is allowed to approve on an expense report when specified as an approver for another employee. Expenses that exceed this amount must be approved by another supervisor or approver with a sufficient approval limit.

2. The Expense Approval Limit of the Expense approver is not sufficient.  The Expense Report will be routed to the Supervisor of the Expense Approver.  It will have the Pending Supervisor Approval status until it is approved by an Approver with sufficient Expense Approval limit.