Wednesday, September 12, 2018

Address of the Payee Metavante Check Incorrectly Shows a Combination of Different Addresses

There may be an instance where the address of the payee on the check issued by Metavante incorrectly shows a combination of different addresses. This maybe due maintaining multiple addresses for vendor records. The same confuses the Postal system used by Metavante in reading all the addresses listed in the payee record thus, as a result, combination of those addresses would appear as the address of the payee on the check generated.

To define the correct address of payees when using Online Bill Pay, the vendor record should only contain one address.  Online Bill Pay does not support multiple addresses in the vendor record.

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